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Forum Discussion
Alex M.76
11 years agoExplorer | Level 4
Dropbox Icon missing Windows 10
I fired my laptop up a couple of days ago and I noticed that the dropbox icon in the taskbar was missing. I checked task manager and dropbox is running theres just no icon and if I kill the task and double click on the dropbox exe it loads the app but does not show the Icon so I am unable to check my settings or anything else. Oddly enough it is still working fine on my main desktop.
I have completely uninstalled dropbox and reinstalled a couple of times but there is no change to my issue.
Also, when I launch the installer, after it has downloaded the dropbox files via the installer it doesn't actually launch the install process to let me input my user account or link my files but if I check task manager it shows that dropbox.exe is running.
I am somewhat confused, can anyone help?
I have checked my AV and no issues there but I would assume if it was something to do with AV it would stop the app from being loaded
Hi, I had this same (infuriating!) problem and fixed it thusly:
Right click on the systray area
select Properties
then select Notification area > customize
At the top there is a link to "Select which icons appear on the taskbar"
Go in there and toggle whatever setting you see for your dropbox icon.
Exit out -- should be fixed.
In my case the dropbox icon was set to "on" and I toggled it off. After exiting the dialog, I had my dropbox icon back in the "show hidden icons" area. I repeated the above and toggled the dropbox icon back to "on" and now it is back in my systray where it belongs.
I hope this helps someone.
Lori
Solution: as of Sep 15 2018, right click on taskbar in windows, select "Taskbar settings," and scroll down to section "Notification Area," and select "Select which Icons Appear on the Taskbar." here you should see DROPBOX and can turn it on!
55 Replies
Replies have been turned off for this discussion
- Jason A.510 years agoNew member | Level 1
You may need to reinstall Dropbox. I had the same issue after upgrading windows 7 to 10. See here: https://help.dropbox.com/syncing-uploads/icons-missing
- Michael S.22510 years agoNew member | Level 2
The headache with reinstalling dropbox comes when you try to resynch your existing dropbox...
- Lori L.910 years agoNew member | Level 2
Hi, I had this same (infuriating!) problem and fixed it thusly:
Right click on the systray area
select Properties
then select Notification area > customize
At the top there is a link to "Select which icons appear on the taskbar"
Go in there and toggle whatever setting you see for your dropbox icon.
Exit out -- should be fixed.
In my case the dropbox icon was set to "on" and I toggled it off. After exiting the dialog, I had my dropbox icon back in the "show hidden icons" area. I repeated the above and toggled the dropbox icon back to "on" and now it is back in my systray where it belongs.
I hope this helps someone.
Lori
- Hugo N.210 years agoNew member | Level 1
Lori L.July 11, 2016 14:18:
That did the trick for me! Thanks - weird as it is: on is off
- Erica D.210 years agoNew member | Level 1
Thanks Lori L sorted!
- Laura H.2810 years agoNew member | Level 1
I've managed to get it on my taskbar, but how do we get it on the Windows 10 quick access so I can open my Dropbox when I'm in other programs?
- Les E.110 years agoNew member | Level 2Hi, Dropbox Icon keeps disappearing every time there is Window 10 Update. I have to reinstall Dropbox every time. Anyone else have this problem, or knows a solution?
- Hoovey8 years agoNew member | Level 2
Solution: as of Sep 15 2018, right click on taskbar in windows, select "Taskbar settings," and scroll down to section "Notification Area," and select "Select which Icons Appear on the Taskbar." here you should see DROPBOX and can turn it on!
- Jane8 years ago
Dropbox Staff
Thanks for letting us know what worked for you Hoovey! I’ve made sure to accept your last comment as the Best Answer, so that other users facing the same behavior could reference it in the future.Please don’t hesitate to reach out to us here again in case you have more thoughts or questions in the future. Take care until then! - kaysilyn8 years agoNew member | Level 2
I did this several times and it still is not appearing. Any ideas?
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