Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

TrudyD1474's avatar
TrudyD1474
Explorer | Level 4
3 years ago
Solved

Dropbox Icon not working. Doesn't show preferences or any other topics

Recently I wanted to modify the files I'm syncing to my hard drive.  I have a laptop with Windows 11.  I've been adjusting my display because I have vision difficulties.  I've taken the display back ...
desktop
GUI
Setting up the apps
  • Jay's avatar
    Jay
    3 years ago

    Hi TrudyD1474, thanks for bringing this to our attention.

     

    It's possible that putting the display at a specific resolution or zoom could result in the Dropbox desktop application not appearing as it would normally.

     

    Could you try using Ctrl+Click on the Dropbox icon in the system tray itself? This will get you to the preferences for the app.

     

    Keep me updated with any progress!

jbhelicon's avatar
jbhelicon
Explorer | Level 3
3 years ago

Hi Walter

Maybe i'm missing something fundamental.
Installed the new DBox version from the page. Can't see how to give u a version #.

Ctrl-Click brings up the image below.
Looks nothing like my Win 10 version. "..."  brings up Options and Properties that don't show a mechanism to selectively sync as far as i can see.

Am i even vaguely in the right place?

 

 

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
jbhelicon wrote:

Looks nothing like my Win 10 version. "..."  brings up Options and Properties that don't show a mechanism to selectively sync as far as i can see.

What icon are you clicking on? You need to click on the Dropbox icon in your system tray on your taskbar (near the clock).

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!