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mgchappe's avatar
mgchappe
Explorer | Level 3
2 years ago

Dropbox icon opens Finder instead of app preferences on macOS Sonoma 14 M2

Hello,    Everytime I try to open the desktop app to access my preferences the icon just opens Finder. I have read other message board posts about this issue and restarting the computer did not r...
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Mac
mgchappe's avatar
mgchappe
Explorer | Level 3
2 years ago

Hi Nancy, 

 

When I click on the dropbox app, it is the finder folders that are depicted that open rather than the app. Here is the screenshot of the menu bar. 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for that! Appreciate it. 

 

I don’t see the small Dropbox icon in your menu bar indeed, so we’ll need to make sure the Dropbox app is running properly first. 

 

Can you open your Finder once again, go to your Applications folder, and double click on the Dropbox app there? Do you see a small Dropbox icon in your menu bar after that to access your app preferences?

  • mgchappe's avatar
    mgchappe
    Explorer | Level 3
    2 years ago

    I do not. When I click on the dropbox icon in my application folder it just opens a finder window. No dropbox icon opes in my menu bar.

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