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Kris J.'s avatar
Kris J.
Helpful | Level 5
8 years ago
Solved

Dropbox indicates 'downloading xx files' _forever_

Dear community,

I have a perfectly correct Dropbox installation, no noteworthy issues with illegal filenames and I have performed all possible kinds of troubleshooting.

Even so, every so often, mostly when migrating to a new PC, Dropbox will become stuck in an eternal 'downloading' session.

What bothers me is perhaps not that this happens but that there is apparently no way to check _which_ files are problematic.

It is bewildering to see that the Dropbox desktop client does not offer any kind of decent user-accessible logging or other type of error reporting that would empower end-users to resolve these issues.

What gives?

How can I see which 322 files are problematic in my particular case? Drilling down through thens of thousands of files in the hopes of finding one with a sync issue indicator is really not an option.

Thanks,

Kris

 

 

desktop
Setting up the apps
sync

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  • Daphne's avatar
    Daphne
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 years ago

    Thanks for getting back to me here sehamel!

    That's a shame, but I'm glad to hear that everything is sorted now. :grin:

    If there's anything else that I can help with, don't hesitate to give me a nudge here. I'd be more than happy to help.

    I hope you had a great weekend!

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