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Silicon Valley Engineer's avatar
Silicon Valley Engineer
New member | Level 2
5 years ago

Dropbox installation failed with error 0x80096005

Hello,   I have just got a new laptop with McAfee LiveSafe security and I am having trouble installing Dropbox.    When I try to install it, I get this error message:   Dropbox Installer Dropb...
Install
Silicon Valley Engineer's avatar
Silicon Valley Engineer
New member | Level 2
5 years ago

Update: Resolved

I just now upgraded from Win 7 to Win 10. Now, with Windows 10, Dropbox is considered an "app" not a separate program. I just now learned that. 

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago
    Hi Silicon Valley Engineer, thanks for keeping us in the loop and glad to hear that you were able to resolve your concern in the end!

    If anything else comes up, just give us a shout and we'll make sure to get back to you as soon as possible. 

    In the meantime, I hope you have a lovely rest of your week.

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