Forum Discussion

SUKAVINA's avatar
SUKAVINA
New member | Level 2
2 years ago

"Dropbox is experiencing some issues" error on the desktop app

My dropbox shows this error while it says sync is completed and all files have green ticks. What should I do to check where the error comes from and fix it now? Anyone with experience please h...
desktop
Error Messages
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey SUKAVINA, thanks for bringing this to our attention.

 

Are you using a Windows or Mac computer? And which OS version?

 

Do you currently have all your files set to "available offline" (green check marks)? Or do you have some that are "online-only" as well (gray cloud icons)?

 

Let me know and we'll go from there.

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