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Forum Discussion
Andrew O.10
8 years agoNew member | Level 2
Dropbox Issues with Mac OS Mojave
Users on Mac OS Mojave are experiencing an issue with Dropbox, their computers have become extremely slow. It works fine when Dropbox is not running. When Dropbox app is relaunched, it takes about 3...
- 7 years ago
THANK YOU, firstlooks!
Your instructions finally worked, whereas everything else had failed. More detailed instructions for deleting the hidden folder can be found here:
mantis108
7 years agoHelpful | Level 5
having this EXACT problem! Disabled Early Releases and keep reinstalling the stable .4 release, but then even though early releases is disabled, it keeps reinstalling 64.3.121 which then causes the same sync'ing forever behavior. This has been going on for 2 WEEKS and I can't even sync with my business team or partners... nightmare.
Evochee
7 years agoHelpful | Level 6
This did it for me: To ensure that Dropbox is working correctly, I'd recommend that you rebuild your configuration settings by unlinking and relinking your Dropbox account to your computer. This will restore any settings which may have been changed without affecting or removing your files. Please follow these steps to unlink and relink your computer: 1) Right-click the Dropbox icon in the system tray, or menu bar, by the clock. 2) Click on the gear icon in the Notifications panel, and select "Preferences". 3) Select the Account tab. 4) Click the "Unlink" button in the Account tab. 5) Your Dropbox will then prompt you to re-enter your account information. Your account will then take a few moments to re-index your Dropbox folder and sync any pending changes before returning to normal activity.
- faxao7 years agoHelpful | Level 6
Thank you but this won't work in my case. I am on v63.4.107 and Mojave 10.14.2 and the dropbox icon on the top bar is always greyed out with the "connecting" status always on. On top of that, the account menu is showing "This computer isn't linked to an account" message but the "Unlink this Dropbox" tab is greyed out and not clickable. Same version of Dropbox is working perfectly on my MacBook Pro running the same OS version. Do not know what to do here.....
- Amakhosi7 years agoNew member | Level 2
hi there I am having exactly the same problem, keep uninstalling are reinstalling - have you managed to get a solution, I was off on leave and now need to run my small business and this not syncing and greyout icon which keeps connecting and never doe is a night mare
- emendelson7 years agoHelpful | Level 7
The solution is in my post three messages above this one.
- zeldman7 years agoNew member | Level 2
Thank you, this solved my problem in MacOS Mojave as well.
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