Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Andrew O.10's avatar
Andrew O.10
New member | Level 2
8 years ago
Solved

Dropbox Issues with Mac OS Mojave

Users on Mac OS Mojave are experiencing an issue with Dropbox, their computers have become extremely slow. It works fine when Dropbox is not running. When Dropbox app is relaunched, it takes about 3...
desktop
Mac
Setting up the apps
Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago

Hey there mabaraujo,

Did you have the chance to check out the article here that Jay mentioned previously and see if any of the points there help with the issue you're having?

Let me know what you find - Thanks!

pennock541's avatar
pennock541
New member | Level 2
7 years ago

Hi,

No.

What I did is create a new profile and Dropbox worked fine in that. It also solved the problem I was having with Office.

Then I had to migrate all my files to that new profile and eliminate the ones I had in the original profile. That did the trick but obviously that is a lot of hassle and shouldn't happen.

Best!

  • Daphne's avatar
    Daphne
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 years ago

    Hey pennock541,

    Thanks for letting us know what worked here for you! I'm sure this may be helpful to others who are also following this thread. I am sorry to hear about the hassle this caused you though in the process, but awesome job on the troubleshooting!

    While we won't be able to pinpoint the reason this was occurring, if you appear to be having the same issue again then don't hesitate to give me a nudge here.

    Have a great day - Thanks!

  • pennock541's avatar
    pennock541
    New member | Level 2
    7 years ago

    Well actually, it was all because I was so annoyed that I sent an irate tweet to apple. After quite a few messages that didn't clear things up, I followed their advice on the profile thingy and Bob's your uncle!

    Best,

    Bazzarrooti

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!