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Forum Discussion
OldMacGuy
4 years agoExplorer | Level 3
Dropbox Location Change on MacOS 12.6
Just installed DropBox update v157.4.4808 on a MacbookPro 13,3 running MacOS 12.6. DropBox location was moved by installer to ~/library/CloudStorage and alias moved from "Favorites" to "Locations" i...
- 4 years ago
Thanks for clarifying that for me OldMacGuy - much appreciated.
Full support for macOS 12.5 and higher has started rolling out. Broader availability will begin in November as we work to preserve the reliability and quality of our sync experience. You will be notified when you’re eligible enroll your other device as well.
So, in essence, this is an update to ensure that the Dropbox desktop app continues working seamlessly on your devices and what you noticed is actually part of this process.
We currently have a private beta, which will be more widely available in October. If you’re interested in joining, you can turn on early releases.
I hope this helps!
John999
4 years agoNew member | Level 2
I am confused about the effects of update to 12.6. The Dropbox button on top tool bar does not go into the Dropbox folder but a status page with "list" sync history or activity. When I click on folder it comes up with regular Dropbox folders but shows it constantly in sync mode. I have stopped it syncing but whenever I go back it still has a static blue sync indicator. While I have been out of IT for many years this does a. not help b. shows a possible lack of compatibility with 12.6?
Walter
Dropbox Community Moderator
4 years agoHey benjackson & John999 - thank you both for your feedback on this; we'll make sure to pass it to the team.
In regards to your question benjackson, I'm afraid this is not possible at this time. Is there any specific reason you'd need your Dropbox folder on an external drive?
When it comes to the issue you described John999, could you send us a screenshot of the app's status as shown in your menu bar so that we can have a visual too?
- mf884 years agoHelpful | Level 6
Walter wrote:
In regards to your question benjackson, I'm afraid this is not possible at this time. Is there any specific reason you'd need your Dropbox folder on an external drive?
I, too, rely on an external drive for my Dropbox folder. I have a Dropbox Plus plan, in which I store close to 2TB of data. Unfortunately, my Mac has only 256GB internal storage. I know that I could select online-only for the bulk of my Dropbox files and keep only a select few locally, but I want all 2TB both stored locally and continuously synced to Dropbox. Having my Dropbox folder on an external drive made this possible. Is there an alternate solution that I'm missing?
- Arno K.3 years agoHelpful | Level 6
I would like to know this too.
About a year ago I bought a new iMac and 2 superfast external drives BECAUSE Dropbox supported this.
These drives need to be synced at all time and simply cannot be put in online storage online.
All my files for development are there with several projects that need tens of thousands of live files for performance reasons.Even worse; all my previously synced files from my external drives have disappeared from my Dropbox account.
Please react and fix this asap!
This is a major breach of contract and reason to file a law suit- Arno K.3 years agoHelpful | Level 6
By the way....
It should be very easy for DropBox to solve this: Symlinks
A few years ago Dropbox deciced to not follow symlinks and only copy the symlink file itself.
If it would allow at least symlinks to external drives, this issue would be solved right away.
- benjackson4 years agoHelpful | Level 6
I really cannot fathom how you can ask that question. "Is there any specific reason you'd need your Dropbox folder on an external drive?" That is so blatantly obvious that I cannot believe you asked it. Internal drives being small, dropboxes being large. Why is that not absolutely obvious!!!
And no, having offline files is NOT an option. My efficiency and workflow is SIGNIFICANTLY effected by this setup. I cannot get any work done at a normal pace.
Unacceptable, especially when competing cloud services have a way around it.
- podusa4 years agoHelpful | Level 6I wonder too! If I’m not going to be able to store on external drive in the future it’s unusable to me (and many of my colleagues working with music production. FAR too big files to store internally)
But, I really can’t a definite answer from Dropbox officials? :
Is it going to be an option to have Dropbox stores on an external hard drive in future releases? Yes or no?- Jay4 years ago
Dropbox Community Moderator
Hi podusa, currently, if you're on the new version of the Dropbox desktop application, it wouldn't be possible to move the Dropbox folder to an external drive (or any other location) as this feature is no longer supported by macOS.
We wouldn't have any information on if this would be possible in future releases of the desktop app.
- mscottpath4 years agoHelpful | Level 6
I've used Dropbox since its earliest days. The inability to have the Dropbox folder on an external drive is crazy in todays world where Apple's default is a <1 TB SSD drive. I'm often in locations with no/poor wireless connectivity as well as having some very large files and need local access. So far (though it is still early in the life of OS 13) other cloud services (e.g., Sync.com) do not seem to demand this change. Between Apples high price for SSDs (and the stupid inability to upgrade local internal local storage post purchase) and Dropbox stating they can't solve this issue, Dropbox will no longer be a viable option. I'll likely not renew my 2 TB Dropbox account because of this.
- CountryGents4 years agoNew member | Level 2
I completely agree with this comment and its stern tone. This will make people leave dropbox most certainly
- tina4583 years agoNew member | Level 2
@Walter
We pay for dropbox, so if we want to store/snyc to an external hard drive we should be able to. My personal/business subscription has an "upcharge" for the ability to do this that i pay. Dropbox need to stop asking its customers WHY would we want to do something we have always done ! Dropbox has been around for along time, and alot of your customers with it ! This new "online-only" "cloud-based" thinking of the newer generation is NOT something some of us long time users want ! Sometimes it even conflicts with new Cyber-Security laws and insurance that we are now MANDATORY to cover. Start listening to your customers and stop asking us why we want something you take away or change that we are used to having and sometimes PAY EXTRA FOR !
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