Need to see if your shared folder is taking up space on your dropbox šØāš»? Find out how to check here.
Forum Discussion
fssbob
3 years agoCollaborator | Level 10
Dropbox Migration to a New Mac With the New Cloud Storage Setup
On my primary computer, I keep all Dropbox files in offline mode. I've updated to the new Dropbox setup that places the Dropbox folder in ~/Library/CloudStorage. I'm wondering what will happe...
- 3 years ago
Got it! Thanks--that makes sense.
Can I suggest that your development people review this and see if it's possible to update the Dropbox application at some point in the future so these steps are no longer necessary. The way things worked BEFORE the current change was simpler and less time-and-bandwidth consuming: You just had to run the standard Apple migration, and and then connect the new computer to your Dropbox account (no reinstallation necessary). At that point Dropbox would update its indexing without requiring re-download of the Dropbox contents.
Hannah
Dropbox Community Moderator
3 years agoHey MortenRavnbo, sorry to hear about this.
Did you install the Dropbox application on the new computer as well?
If you did, and you click on your Dropbox icon and then on the folder icon next to your initials, are you taken to a folder where you can actually access your files?
MortenRavnbo
3 years agoExplorer | Level 4
Oups! I was a little too quick and joyful there. I now see that only 1/4 of my files is in the Dropboxfolder on the new mac...? I can access everything via the browser, but the local folder lacks a lot of stuff... Very strange. Maybe it is some kind of syncing that's going on? (And that only syncs when the mac is being used?)
But if I click in on the little Dropboxicon in the top of my screen, it says "everything is synced". Which is obviously not the case... No work going on...
Maybe this is something different? "Indexing" maybe? Super strange.
- Hannah3 years ago
Dropbox Community Moderator
Hey MortenRavnbo, thanks for keeping us updated on this!
Is this what you see in the folder I asked you to check?
The one you're redirected to when you click on the Dropbox icon and then on the folder icon?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!