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Forum Discussion

Kevan P.'s avatar
Kevan P.
Helpful | Level 7
2 years ago
Solved

Dropbox on PC is inaccessible to the blind - I can't access the app preferences

Hello, I'm a blind user using a screen reader on PC. Dropbox has changed it's layout and now I can't get to the settings menu in the system tray icon. I can only view searches, recent activity, a...
Account Settings
desktop
windows
  • Kevan P.'s avatar
    Kevan P.
    2 years ago

    Thanks for rollbacking the change. It now works better. I found a workaround to access the buttons with the change implemented, I have to turn on focus-mode in the screen reader and tab/shift+tab to move between buttons. But the old way of doing things is easier.

Kevan P.'s avatar
Kevan P.
Helpful | Level 7
2 years ago

Thanks for rollbacking the change. It now works better. I found a workaround to access the buttons with the change implemented, I have to turn on focus-mode in the screen reader and tab/shift+tab to move between buttons. But the old way of doing things is easier.

Jordi-DBX's avatar
Jordi-DBX
Icon for Dropbox Engineer rankDropbox Engineer
2 years ago

Hi Kevan P. , wanted to reach back out. Glad you found a solution on both versions!

 

We've fixed what we believe to be the issue you were experiencing. You should see the new experience within the hour. Please reply here and tag me if you continue to have any issues in the new experience with your screen reader!

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