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Forum Discussion
Stirling Projects
3 years agoExplorer | Level 4
Dropbox Paper - "Dropbox refused to connect" when inserting video on paper
I am suddenly getting this error when uploading video links to dropbox paper. Images seem to upload ok - but this video (uploaded to dropbox), won't load on the paper document I'm creating. I'm us...
rustle1
3 years agoExplorer | Level 3
same issue.
Worked fine before but now when I try to add a video (27Mb .mp4 format) to dropbox paper I just get 'www.dropbox.com refused to connect' error. Tried adding via 'insert dropbox files' button and just dragging over to upload the file to the page but doesn't work either way.
rustle1
3 years agoExplorer | Level 3
videos previously added to Paper still work but now look different with media player controls added so looks like Dropbox have made an update...
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