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johnshansen's avatar
johnshansen
Helpful | Level 6
4 years ago
Solved

Dropbox Passwords has disappeared from Safari and Chrome

I installer Dropbox manager on my new M1 Max MacBook Yesterday with no problems.

Today its disappeared iin Saqfari and also the poolbar icon in Crome.

 

Tried to reinstallering (inscluding reinstalling Dropbox) with no success.

 

Clicking the button in the desktop app have no effect.

 

PLEASE HELP! Password manager betons your most important app, and now I'm stuck...

Dropbox Passwords
Setting up the apps
  • johnshansen's avatar
    johnshansen
    4 years ago

    in the end Re-installing OS (repair) (half a day old machine!) solved it 

17 Replies

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago
    Thanks for the cooperation, John. You've got :envelope: 
  • Henk M.'s avatar
    Henk M.
    Explorer | Level 3
    4 years ago

    Today it's the same here, it disappeared in safari and in firefox on my iMac

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi Henk M., what versions of Safari and Firefox are you running on your Mac, and what OS version are you on?

  • Henk M.'s avatar
    Henk M.
    Explorer | Level 3
    4 years ago

    That's the first thing I always try! In Firefox it works again after reinstall but not in Safari, nothing shows up!

     

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Thanks for the update here, Henk!

     

    Do you mind if I reach out to you via email, so we can check this out internally?

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