Forum Discussion

iksa's avatar
iksa
Explorer | Level 4
5 years ago

Dropbox prevents Windows from going to sleep?

I'm running Dropbox on my Windows 10 Home Edition. The computer is Acer Predator PH315-51. The problem is that Dropbox prevents my system from going to sleep (also hibernate) properly. As soon as I h...
desktop
Setting up the apps
sync
windows
iksa's avatar
iksa
Explorer | Level 4
5 years ago

Sorry for the extended delay in my reply, I've been super busy. I now tried this advanced reinstall and it had no effect on the issue.

 

Even though DropBox being installed or not seems to have somewhat big impact on the probability of the problem occurring, I don't think it is necessarily the whole explanation. Do you happen to have any ideas on how I could get information on what exactly is going on when this happens, or what exactly is the weird state the laptop goes to? I believe that would help in understanding the problem and finding the actual cause.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
To look into this matter further, would it be possible to contact you at the email associated with your forum profile?
  • iksa's avatar
    iksa
    Explorer | Level 4
    5 years ago

    Absolutely.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Thanks, I've sent you an email, please could you reply to it when you get a chance.

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