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Brandon W.1's avatar
Brandon W.1
Explorer | Level 3
7 months ago
Solved

Dropbox re-install logs back in to old account without prompt

My Dropbox 224.4.4811 isn't syncing to my macOS 15.4.1. The "Dropbox" folder is empty. It's empty here /Users/brandon/Library/CloudStorage/Dropbox. Yet the menu's say it's "up to date!" Ye olde solu...
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  • Rich's avatar
    Rich
    7 months ago
    Brandon W.1 wrote:

    something went ape on my account. can you look at logs?

    The Events page is your log. It will show you all the recent activity on your account, if any.

    Brandon W.1 wrote:

    ... on 5/9/25 is when it mirrors Dropbox and put everything into its #RECYCLE directory.

    Look on your Events page and see what happened on 5/9.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 months ago

Hey Brandon W.1, thanks for the additional info here.

Can you delete this computer from your connected devices at the bottom of this page here and see if you're then prompted to sign in to the application?

Brandon W.1's avatar
Brandon W.1
Explorer | Level 3
7 months ago

yes, tried this. allows me to relogin and register the machine, but still no local files. only online files from the drop down menu.

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