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Forum Discussion
run_the_race
8 months agoHelpful | Level 5
Dropbox says my environment doesn't support tray icon, by it does
In the following image you can see the dropbox system tray icon top right, with the error message below it. I am using the `i3wm` on Ubuntu with `i3status` to show the icons. To me this is a bug in the dropbox software failing to detect the presence of app indicator support correctlty, on argueabley the most common custom window manager.
32 Replies
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- Neal6 months ago
Community Manager
Hi Andsmi,
Thanks for letting me know! I'm checking with our team internally to see if they can offer any insight into the results you received.
I'll let you know if I have an update!
- Neal6 months ago
Community Manager
Hi Andsmi,
We've taken a look and we think it may be a bug too. We'll file a bug report internally so it can be properly investigated.
Let me know if you need anything else in the meantime.
- Extaff6 months agoExplorer | Level 4
My icon has been happily working away in the system tray (EndeavourOS with AwesomeWM) ever since I last posted. Until a couple of hours ago, when it first disappeared from my main machine and then from my laptop. I tried snixembed (thanks, Baeckel ) and got the icon working on my laptop but not on my main machine, so I've given up. Time to explore alternative online storages ...
- jnvandermeer6 months agoNew member | Level 2
Well you can install the AppIndicator support thingy on XFCE4 (which is what I use in Debian). Then you need to add the appindocator panel which also has a clock, sound, power, etc. And remove the ones you already had (which is a bit sad). Then the dropbox icon is now a new one. Where is the old one? Why was it removed? as georgoz wrote it IS poor design, especially if you have something that works - and then you throw it away. Like there was a need to fix a working system? Did your good developers all leave or something, and you are left with the not-so-good ones?
- Lucius_Chen6 months agoNew member | Level 2
I installed libappindicator-gtk3 on my arch and it worked, but Dropbox with ~/.dropbox-dist/dropboxd has to be started before waybar is started.
- grenade5 months agoNew member | Level 2
i'm running stock fedora workstation 42 with default gnome. i installed libappindicator from the standard, default fedora repositories. other apps like keybase and wire happily make use of tray icons without falling down, clutching their bruised egos like a footballer when the wind from a football 6 metres away grazes their moisturised shin.
dropbox warns me on every boot that it's stuck in a paper bag and is struggling to find its way out.
it's no big deal. dropbox still works just fine. i just have to listen to its whining all the time. - jnvandermeer5 months agoNew member | Level 2
It might be good to go to a European server. What is going on in the USA is deeply troubling, and I doubt that Dropbox, being US based and seeing that most tech have front-row seats in the new regime, is in any position to prevent having to give all of our (your!) data for harvesting of 'unwanted elements'.
- Andsmi5 months agoHelpful | Level 5
Stop taking this off-topic, and raising your political nonsense here.
- Andsmi4 months agoHelpful | Level 5
3 months has passed, and it's still happening. Has any progress been made?
- Megan4 months ago
Dropbox Community Moderator
Hey Andsmi!
Since you're still facing the same issue, I went ahead and reach out to you via email.
That'll help me investigate further. Reply back to me, and we'll take it from there. Thanks!
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