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audrey111's avatar
audrey111
Explorer | Level 3
3 years ago

Use dropbox on Mac and Windows virtual environment (Parallels)

Hello, 

 

I have a MacBook Air version macOS Monterey 12.5.1 with a chip M1. 

I have downloaded and installed the Dropbox app on my Mac, but I can't see it on my Windows environment with Parallels desktop. 

How can I use the Microsoft files on Dropbox on the Windows virtual environment? 

 

Thanks for your help

5 Replies

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  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    It should just appear as a navigatable folder - it always has done on mine under the folder 'Mac Files' 

  • audrey111's avatar
    audrey111
    Explorer | Level 3
    3 years ago

    Hi Mark, 

     

    Yes indeed it should, but it doesn't. 

    I am wondering if it has to do with the S mode of Windows. On my virtual Windows environment, the Windows 11 is not activate, and when I try to download the Dropbox app, it says I can only download Dropbox for S mode. 

    Is there a way to go around it, so I can see the files in "Mac files" as I should? 

     

    Thanks for your help

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi audrey111, as you're running Windows on a Mac with an M1 chip, this is an ARM chip, which isn't supported for the Dropbox desktop application on Windows.

  • audrey111's avatar
    audrey111
    Explorer | Level 3
    3 years ago

    Hey Jay, 

     

    Thanks for your answer!

    Is there a way around this? 

    Or is the only solution to buy a Windows computer? 

     

    Thanks for your help

    Audrey

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    If you were using a Mac which was running the older Intel chip, then it would work normally. However, on Macs with the M1 chip, only the S Mode version of the app would run on Windows when using Parallels on that device.

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