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audrey111's avatar
audrey111
Explorer | Level 3
3 years ago

Use dropbox on Mac and Windows virtual environment (Parallels)

Hello,    I have a MacBook Air version macOS Monterey 12.5.1 with a chip M1.  I have downloaded and installed the Dropbox app on my Mac, but I can't see it on my Windows environment with Parallels...
desktop
Install
Setting up the apps
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi audrey111, as you're running Windows on a Mac with an M1 chip, this is an ARM chip, which isn't supported for the Dropbox desktop application on Windows.

audrey111's avatar
audrey111
Explorer | Level 3
3 years ago

Hey Jay, 

 

Thanks for your answer!

Is there a way around this? 

Or is the only solution to buy a Windows computer? 

 

Thanks for your help

Audrey

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    If you were using a Mac which was running the older Intel chip, then it would work normally. However, on Macs with the M1 chip, only the S Mode version of the app would run on Windows when using Parallels on that device.

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