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witsend's avatar
witsend
Helpful | Level 5
7 years ago
Solved

Dropbox stopped working on Ubuntu 18.04 LTS; advanced re-install did not help

Hi, I have been using DB for years; these days, I use it to sync files across 3 computers; all of them with a different version of Ubuntu Linux. On two of these computers, DB works great. However, o...
Install
  • Здравко's avatar
    Здравко
    7 years ago

    Hi twometers,

    If you can't open Dropbox's site then the application can't be able to link any account and the problem isn't in Dropbox application, definitely, neither Ubuntu (not as a system, but can be some settings). Can you access some other (non company, external) site? You have to solve the network problem initially (wherever it is).

    Hope this gives some direction. :wink:

Здравко's avatar
Здравко
Legendary | Level 20
7 years ago

You didn't post all...

Ok, is there response from 162.125.36.1? (i.e. "ping 162.125.36.1")

witsend's avatar
witsend
Helpful | Level 5
7 years ago

Yes:

PING 162.125.36.1 (162.125.36.1) 56(84) bytes of data.
64 bytes from 162.125.36.1: icmp_seq=1 ttl=47 time=260 ms
64 bytes from 162.125.36.1: icmp_seq=2 ttl=47 time=177 ms
64 bytes from 162.125.36.1: icmp_seq=3 ttl=47 time=197 ms
64 bytes from 162.125.36.1: icmp_seq=4 ttl=47 time=183 ms

etc

Sorry, what do you mean by "not posting all"? I gave you the output for each line of the third box? 

  • Здравко's avatar
    Здравко
    Legendary | Level 20
    7 years ago
    witsend wrote:
    ...
    Sorry, what do you mean by "not posting all"? I gave you the output for each line of the third box? 

    Did you read:

    Здравко wrote:

    ...

    Execute the commands above sequentially and post exactly as they appear in terminal.

    ...

    Where I can know from where exactly stops execution and what exactly is the command output you have killed? I explicitly noted last command bunch to be executed in new terminal, not to kill anything!

    Ok, I'm up to here. I have no idea the internal application structure (I'm not Dropbox developer). So, can't guess what exactly is going on. Sorry. Let's hope some real Dropbox's expert (if any here) could help you.

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