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AndyGB's avatar
AndyGB
Explorer | Level 4
3 years ago
Solved

Dropbox stuck endlessly on syncing (Mac OS 14.1.2), Dropbox 188.4.6302

For two days now, my Dropbox app on my Macbook Air has been stuck on "Syncing ..." I've tried:   - Rebooting the Mac - Quitting and restarting Dropbox   ... all to no avail.    Any sugg...
desktop
sync
  • Megan's avatar
    Megan
    3 years ago

    Hi AndyGB, let's jump right into this!

     

    Can you clarify the app's precise syncing status, when you hover your mouse over the little Dropbox icon,on the menu bar next to your WiFi? 

     

    Also, how long has this been happening?

     

    Have you tried fixing your hardlinks and permissions as outlined here? And if so, does syncing get stuck at the exact same number of files again?

     

    Keep me posted, and we'll take it from there!

AndyGB's avatar
AndyGB
Explorer | Level 4
3 years ago

Amazing! I just for luck ran "Fix Permissions" a second time and it's fixed! Syncing now complete ...

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Glad to hear it's sorted now and thanks for keeping us in the loop too AndyGB 

 

See you around the Community and take care! 

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