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Forum Discussion
Anna R.5
4 years agoHelpful | Level 6
Dropbox support for macOS 12.3
So I'm referring to https://help.dropbox.com/installs-integrations/desktop/macos-12-monterey-support
Does this mean it will be 100% safe to upgrade to macOS 12.3 as long as I keep Smart sync to Loc...
- 4 years ago
You can never ever say its 100% safe - simply because you'd be using a Beta OS and also a Beta version of Dropbox. However, it should work well, but, be cautious of the fact it is beta at all levels.
I know previously at last minute notice Apple have changed how stuff worked in beta versions meaning stuff which used to work no longer did when updated to the next release so thats also something to be aware of.
Megan
Dropbox Community Moderator
4 years agoHi Rick_A, thanks for posting here!
The best way to go on about this at the moment, is to keep the content offline, in order for you to be able to access it from other apps, without the trouble of receiving an error.
Keep in mind that, full support for macOS 12.5 and higher has started rolling out. Broader availability will begin in November as we work to preserve the reliability and quality of our sync experience.
If you need anything else, let me know!
afsd
4 years agoHelpful | Level 5
Megan is there an update on this issue?
I currently have a new Mac, and if there is no timeline yet on when it could be fixed I will consider returning it, but I need to decide that in the next week
- Nancy4 years ago
Dropbox Community Moderator
Hi afsd, I hope you don’t mind me jumping in.
I totally understand where you’re coming from.
As Megan mentioned above, the general rollout for full support on macOS 12.5 and higher will start in November. There’s not an exact timeline we can provide at the moment though, I’m afraid.
- cbonargent4 years agoHelpful | Level 7
So, if I understand correctly, the problem with Mac OS will be thoroughly solved by the end of November, and those of us who have been stuck in Mac OS 12.2 and the old version of Dropbox, will be able to update the Mac and Dropbox, and recover the full functions of Dropbox like before?
On the users end, what needs to be done and when?
Thank you for your help!
Catherine Bonargent
- sphen4 years agoCollaborator | Level 8
that is my understanding yes - we are still waiting.
until the new version is released or dropbox outlines a doc that shows us the user experience for the migration to the cloudstorage container i am not sure what the user experience will be like. once again - very little communication.
- Pokapix4 years agoHelpful | Level 6This should have been a top priority to solve and release — I’ve already been forced due for this to change to Microsoft solutions while collaborating with clients, because they gave up on you Dropbox…
At least this will solve my issue, but this is really unprofessional to yet again great Mac users to badly.
One last question, will it work on macOS Ventura?- sphen4 years agoCollaborator | Level 8
The changes in Ventura should not affect dropbox as far as i know. The major change Dropbox is working on is moving to the new cloud storage container.
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