Take Your Search Game to the Next Level with Dropbox Dash 🚀✨ Curious how it works? Ask us here!

Forum Discussion

Explorer | Level 3

3 years ago

Dropbox symbol has a red square box

Hi there

The Dropbox symbol shows a red square and I cant find a description.

What does that mean? Dropbox says "alles auf dem neuesten Stand" (ie. all actualized)

Thanks, André

11 Replies

Replies have been turned off for this discussion

Rich
Super User II
3 years ago
Andre15 wrote:

The Dropbox symbol shows a red square and I cant find a description.

You have a pending notification in the Dropbox application.

https://help.dropbox.com/sync/sync-icons
- Andre15
  Explorer | Level 3
  3 years ago
  its a different symbol. it doesnt show up on the list.
  - Jay
    Dropbox Staff
    3 years ago
    Could you try temporarily disconnecting the second monitor, if possible, and see if the icon changes to a number or another image?
Jay
Dropbox Staff
3 years ago
Hi Andre15, thanks for bringing this to our attention.

If you open the Dropbox desktop application by clicking the icon, do you see any yellow messages on the various sections?

Do you have multiple monitors on your machine?

This will help me to assist further!
- Andre15
  Explorer | Level 3
  3 years ago
  Hi Jay
  Thanks for your reply. No, I dont see any yellow messages. I just have a separate monitor attached to my laptop computer.
  Regards, André

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!