Forum Discussion

mrmrmr's avatar
mrmrmr
New member | Level 2
2 years ago

Dropbox uninstalls every time I restart my computer

Everytime I restart my computer dropbox uninstalls itself and I have to reinstall it, the files still persist but the software is gone so no syncing is done.
desktop
Install
Setting up the apps
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi JefACU1, is this a normal personal machine, or is this a company-managed device?

 

Do you have any programs that could automatically uninstall the Dropbox desktop application each time you reboot?

JefACU1's avatar
JefACU1
Explorer | Level 3
2 years ago
This is my personal PC and is not a company-managed device. There are NO programs that can automatically uninstall the Dropbox desktop application each time you reboot.
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the update here, JefACU1.

     

    This does sound quite strange. Can you try a more advanced reinstall of the app, to see if that helps?

    • JefACU1's avatar
      JefACU1
      Explorer | Level 3
      2 years ago

      Please send me the link to the advanced reinstall of the app, for Windows11. Thanks.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        There are no specific steps for an advanced reinstall on a Windows 11 computer, JefACU1, are you having an issue with the steps in the article?

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