Forum Discussion

mrmrmr's avatar
mrmrmr
New member | Level 2
2 years ago

Dropbox uninstalls every time I restart my computer

Everytime I restart my computer dropbox uninstalls itself and I have to reinstall it, the files still persist but the software is gone so no syncing is done.
desktop
Install
Setting up the apps
sync
JefACU1's avatar
JefACU1
Explorer | Level 3
2 years ago
This is my personal PC and is not a company-managed device. There are NO programs that can automatically uninstall the Dropbox desktop application each time you reboot.
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the update here, JefACU1.

 

This does sound quite strange. Can you try a more advanced reinstall of the app, to see if that helps?

  • JefACU1's avatar
    JefACU1
    Explorer | Level 3
    2 years ago

    Please send me the link to the advanced reinstall of the app, for Windows11. Thanks.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      There are no specific steps for an advanced reinstall on a Windows 11 computer, JefACU1, are you having an issue with the steps in the article?

      • JefACU1's avatar
        JefACU1
        Explorer | Level 3
        2 years ago

        I didn't see that it was a link to an article.  I will update you sometime today and update you.  Thanks. 

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