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Forum Discussion

SeoulGalVP's avatar
SeoulGalVP
Helpful | Level 7
5 months ago

Dropbox update has caused Windows File Explorer to slow so badly I cannot work

Ever since this update was forced upon us, my File Explorer no longer works properly. It takes forever to load with a green bar at the top and white icons. When it does finally load, if I click on a ...
desktop
Dropbox Plus
windows
Lene54's avatar
Lene54
Helpful | Level 5
4 months ago

Have you found a solution on the matter - rather than opt-out of the Windows update?
I am experiencing the same frustration when I try to open files in my File Explorer (Stifinder). It takes "forever" to open the files.

mlefebvre's avatar
mlefebvre
Helpful | Level 5
4 months ago

Hi Lene54

No, unfortunately I haven't been able to fix the problem. There's another similar post that I'm following on this platform, but there's no solution that works there either.

 

I also opened a support ticket with the Dropbox technical team, and after various endless attempts, there's still no solution. The ticket has been closed.

 

So I still have the same problem and no solutions.

 

Dropbox doesn't seem to be able to help either.

 

I'm using a different file explorer than Windows while waiting for a solution, and I'm considering switching to another cloud service provider.

 

Translated with DeepL.com (free version)

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