Need to see if your shared folder is taking up space on your dropbox đ¨âđģ? Find out how to check here.
Forum Discussion
Solved
Dropbox update pop-up keeps re-appearing on Windows 11
Help I'm losing my mind I now have 7 pop-ups asking me to install the latest update to Dropbox last month this happened I went to Dropbox/ download reinstalled the entire thing after I uninstalled it and while that solved the issue temporarily it's back again after a new update was released what it looks like is almost a virus but it's not I'll show you the installer screens and they appear to be issued by Dropbox I don't think you can fake that but I'm not 100% sure I have scanned for viruses just as an FYI but since there's no way to reach out to actual Dropbox and tell them that we're experiencing this bug on Windows PC specifically windows 11 its is requesting UAC I say yes ad it will popup again
Hi!
This morning any pop-up appears! I think that now the problem is solved!
Thank you very much for your support!
Have a nice day,
Laura
30 Replies
Replies have been turned off for this discussion
I'm running Windows 10 but the same thing keeps happening to me. Two blinking Dropbox Update icons appear on my taskbar. Regardless of whether I click on Yes or No, a few days later the popups appear again. And when I clicked Yes, it didn't appear that any updating was performed.
I am also dealing with the same issues. It happens for a while and then goes away. Woke up this morning to 23 blinking update requests.... How can I fix this please?!
+1
This started happening to me a few days ago on my personal system...
- Windows 11
- 13th Gen Intel(R) Core(TM) i9-13900K, 3000 Mhz, 24 Cores, 32 Logical Processor(s)
- 64 GB RAM, 42GB Free
- Hannah
Dropbox Community Moderator
Hey Hedrik and anyone else who might still be having this issue, can you please let us know which version of the Dropbox app you're currently using and what the sync status is?
You can see this info by hovering over the Dropbox icon in your system tray.
Dropbox 215.4.7202
uo to date
- Jay
Hi Hedrik, thanks for the info, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.
Or (feedback! Not as harsh as I'm making this sound...) you could have bumped up your service capabilities and customer satisfaction by contacting them on my behalf, having a case created, and having them contact me, presumably via a direct message either to y email address or in the forum... but never mind, I will start from scratch posting a support request. ;-)
Using fully updated Windows 11 and Dropbox v. 215.4.7202. I have had this issue repeatedly off and on for several months. A system reboot seems to clear it, but only for a while. Awoke this AM with probably 30 such popup notices I had to clear. Never used to have any such issue. NOT critical but certainly annoying. And an obvious bug that should be addressed.
I've sent this issue to Support via email. In the meantime I'm uninstalling Dropbox... âšī¸
