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lazman's avatar
lazman
New member | Level 2
2 years ago
Solved

Dropbox update pop-up keeps re-appearing on Windows 11

Help I'm losing my mind I now have 7 pop-ups asking me to install the latest update to Dropbox last month this happened I went to Dropbox/ download reinstalled the entire thing after I uninstalled it...
desktop
Install
windows
  • Laura Galassi's avatar
    Laura Galassi
    7 months ago

    Hi!

    This morning any pop-up appears! I think that now the problem is solved!

    Thank you very much for your support!

    Have a nice day,

    Laura 

Greggrz's avatar
Greggrz
New member | Level 1
11 months ago

Using fully updated Windows 11 and Dropbox v. 215.4.7202. I have had this issue repeatedly off and on for several months. A system reboot seems to clear it, but only for a while. Awoke this AM with probably 30 such popup notices I had to clear. Never used to have any such issue. NOT critical but certainly annoying. And an obvious bug that should be addressed.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hey Greggrz. Since there’s a new Dropbox app version that’s been released, can you make sure your desktop app’s updated to v216.4.4420 and let me know if the issue persists?

  • Greggrz's avatar
    Greggrz
    New member | Level 1
    11 months ago

    Thanks, Nancy. I have updated but ir will be a while until I know for sure the issue is resolved. It was quite sporadic, sometimes going weeks between.

    • Hedrik's avatar
      Hedrik
      New member | Level 1
      11 months ago

      The issue may only occur when there is an update to be had; I will try to keep both threads (Support ticket and forum thread) updated, though including that in your regular Support procedures would be beneficial.  :-)

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