Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

YankeeDocNJ's avatar
YankeeDocNJ
New member | Level 2
3 years ago
Solved

Dropbox Update triggering User Account Control (UAC) constantly

I have v183.3.6853 of Dropbox for Windows.  Yet Dropbox Update CONSTANTLY runs triggering User Account Control (UAC) warnings - and multiple of them.  I woke up today to FORTY of them.  This is a hom...
desktop
windows
  • Megan's avatar
    Megan
    2 years ago

    Thanks for the screenshot Daddyo37!

     

    You mentioned you were using version 191 of the app, however there's a latest update (192) out. 

     

    Can you try running the installer, to update the app while following these steps? 

Daddyo37's avatar
Daddyo37
Explorer | Level 4
2 years ago

Screenshot attached.  I am the only user and the Administrator.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the screenshot Daddyo37!

 

How often do you see this pop-up? Does that happen every time you reboot the device, or even when the app is up and running?

  • Daddyo37's avatar
    Daddyo37
    Explorer | Level 4
    2 years ago

    When the app is up and running.  This is what my taskbar looked like this morning, full of UAC popups.

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Thanks for the screenshot Daddyo37!

       

      You mentioned you were using version 191 of the app, however there's a latest update (192) out. 

       

      Can you try running the installer, to update the app while following these steps? 

      • Daddyo37's avatar
        Daddyo37
        Explorer | Level 4
        2 years ago

        Done, 192 installed.  We'll see what happens now.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions