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Forum Discussion
Dropbox Vault will be discontinued
Do you know what you are you doing ?????
Hey guys!
Thanks for showing your interest in Dropbox Vault.
To concentrate our efforts on further improving our existing security features and building new capabilities around advanced data protection, we’ve made the decision to discontinue Dropbox Vault.
From March 4th Dropbox Vault will no longer be available. If you’re currently using your Vault, that folder will automatically turn into a standard Dropbox folder, that doesn’t require a PIN to access. The files in your folder will remain the same.
I hope this clarifies!
37 Replies
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I’m absolutely livid now. My yearly subscription makes it impossible for me to downgrade until October 2025! So, Dear Dropbox, I’m sure you will now offer me the ability to cancel or downgrade my subscription for full or pro-rated dollar amount, CORRECT?!?! Please provide links.
This is so bad!! Like many others here I've used Dropbox for many years, and I'm paying extra for it, not just for extra space but also for the security in the Vault. If no replacement comes up I must look for other alternatives than Dropbox.
The question then remains as to what the difference is to other cloud providers. Vault' was important to me, you force users to look for alternatives. Is that intentional?
But why did you stop Vault? a useful and essential function. I am very angry ... do you have a solution to protect a file? You overwhelm you but do not propose anything to replace. in a necklage
But why did you stop Vault? a useful and essential function. I am very angry ... do you have a solution to protect a file? You overwhelm you but do not propose anything to replace. in a necklage
What a stupid decision. I’ll just downgrade my Dropbox plan as that is the only premium feature I value. Most of my work stuff is one OneDrive anyhow.
If Dropbox is dead set on discontinuing Vault then, for the price we pay, they could and should offer a new “more secure” product and migrate our files automatically. Maintaining a Dropbox account is like playing a shell game.
What a crazy decision. I've used and paid for Dropbox for 10 years and the Vault file is essential for me. Like others here I will regretably have to find another cloud storage solution.
It feels like you've tossed the release in a blender and spit it back out like we wouldn't know any better. Give me ONE good reason reason why I should continue to trust the security of the rest of your platform if the single most secure layer is being discontinued?
Failing to think of a satisfactory reason, at least tell whatever stakeholder/PM that they have in essence rug pulled one of the only features that compelled me to keep my business with dropbox. Some files I don't want indexed by my OS or viewable if I pass someone my device, and Vault made that painless. Their choice to bail on the paying customers is why my money is moving to an different host.
Terrible decisions! First Dropbox Paper, and now Vault. You are killing the features that made you stand out! 😞
Thank you for replying, but this DOESN'T clarify the reason. You've just told us what we already knew.
Dropbox Vault already exists, and has many users who value it. Scrapping it will require you to do plenty of work to move all the files as well as this communication effort, and will also lose you customers.
Why not simply keep Vault as it is while also improving and building other security features?
