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Forum Discussion
Dropbox won't show me the option to make content "available offline".
have installed Dropbox on two MacBooks. On the first one, I can download folders and make them available offline. However, this isn't working on this MacBook Air. I've already uninstalled and reinstalled Dropbox. Dropbox has full disk access on this laptop.
What is going wrong, and how can I resolve this?
26 Replies
- Hannah
Dropbox Community Moderator
Hey mrjw, did you use these steps, when you previously installed the stable version of the app?
Also, are your accounts (your team account and your personal one) paired with one another? Are you accessing both Dropbox folders from this particular computer?
I am accessing both from the same computer, yes. I believe they are paired.
- Jay
Thanks for the info, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.
The re-install worked y'all!!!!!!! I'm in heaven now. Thanks for your help.
- Theresa
Community Manager
Hey there mrjw , and welcome to the Dropbox Community! It’s great to see that your issue got resolved with an advanced reinstall, big shoutout to Jay for their awesome help 🙌.
I’m Theresa, and you’ll probably see me around the Community 👩💻. I love connecting with our members and learning all about the creative ways they use Dropbox every day 💙.
If you’re up for sharing, I’d love to hear how you use Dropbox💡. You might even inspire some handy tips for others or spark ideas we can pass along to our internal team. 🤗
See you around,
T 😺 (Dropbox Community Manager)
