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marcvarc's avatar
marcvarc
Explorer | Level 3
3 years ago

Duplicate Documents folder on Mac running Ventura - help please

I have a MacBook Pro running Ventura 13.2. I reinstalled Dropbox Basic, requesting that the folders Documents and Camera Uploads be uploaded, but marked them as Make Available Offline. They have bee...
Computer Backup
desktop
Dropbox Backup
Dropbox Basic
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi marcvarc, generally, the files and folders should've been moved into the CloudStorage location during the migration, however, it looks like it didn't complete for this folder.

 

Could you check the Dropbox Backups page just in case to see if the files with the green tick are visible on the site, showing that the backup is working successfully?

marcvarc's avatar
marcvarc
Explorer | Level 3
3 years ago

Hi Jay,

Thanks for your help.

Yes, all my files seem to be there on Dropbox online.

The weird behaviour has resumed -  when I add a new document to Documents - Local, it is copied to the Documents folder in online Dropbox, but not to my local folder in Library/CloudStorage/Dropbox as seen in the Dropbox local app.

(I guess Dropbox is still backing up from old locations as well as the new CloudStorage location.)

However this won't matter when I delete the Documents - Local folder and point my apps to Library/CloudStorage/Dropbox/Documents.

Many thanks for your and Megan's help.

Kind regards, marcvarc

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