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GrandDuc's avatar
GrandDuc
Helpful | Level 5
7 years ago
Solved

Error Connection Timed out

All the Windows PCs on my network this morning, regardless of version of Windows receive an ERR_CONNECTION_TIMED_OUT when trying to access www.dropbox.com. The OSX machines are fine. All receive IP (...
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  • Lusil's avatar
    Lusil
    7 years ago
    Hey peeps! Thanks for checking back in here and glad to hear that the issue seems to be resolved for you. 
     
    If the behavior persists for you though, don’t hesitate to give me a nudge and I’ll make sure to get back to you as soon as possible. Thank you! :grin:
Data-SoilOptix's avatar
Data-SoilOptix
New member | Level 2
7 years ago

I am experiencing the same issue on my Windows PC however do not have a problem connecting on the same network via the Android App.

GrandDuc's avatar
GrandDuc
Helpful | Level 5
7 years ago

Glad to hear we are not the only one. So, just to confirm, you are experiencing connection issues from only your Windows PC from the same network to Dropbox.com?

 

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
    Hey there Data-SoilOptix, sorry to hear that you’re also experiencing this. 
     
    I’ve also sent you a ticket to the email address that’s connected to your profile on Community, so when you have the chance, please check your inbox for my message and we’ll take it from there. 
     
    Cheers!
  • Data-SoilOptix's avatar
    Data-SoilOptix
    New member | Level 2
    7 years ago

    To further clarify. I am experiencing the connection issue when I attempt to download files off of the web client via PC. I am to see that the files are present but experience the connection issue during download. It states "waiting for bolt.dropbox.com" before the connection error appears. However, via the dropbox android app I have no issues. My ISP is Continuum Online Services Ltd.

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