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Futski's avatar
Futski
New member | Level 2
5 months ago

Feedback about the Dropbox desktop app and its features

Registered to post this - not really interested in a debate or snake oil, just some peace of mind from here, so thanks for indulging. :-)

We really need a version that runs like Dropbox once did; synchronization of folder, sharing of either subfolders as www link or as sync-invite to other users. And that's it.

Ever since "the big one" of your platform updates years ago, several more functions have been added and us simple users find our beloved software running more and more odd and unstable with each one added.

What I think lots of people would appreciate for their money, still allowing Dropbox devs to have workdays with the fancy current version; Ladies and gentlemen:

Dropbox Classic!
- All files synced. No selective options, which is sometimes running on a delay, it seems. Your servers on our processors will probably be happy too. So many support-threads suddenly gone too.
- No UI clutter for online stuff; no options to edit, transfer, share, marry, mutate or anything. Just viewing.
- Indicator telling you exactly what is being sync'ed, as current Dropbox seems to just suddently wanting to sync 800 files. Then 2 files show up in list, fancy icon and all. I don't know what the 798 files were.
- No GUI re. above indicator or menus in general. Actual indicator / file list activity is also running on delay now (actual sync process vs. what user is seeing), and that really shouldn't happen in 2025. Just show me the text-bits, please - if anything but the green indicator at all.

Basicly:
- Some of us simply need what made Dropbox popular to begin with - and nothing more.
- Hopefully this will remove the resource-hogging and still not accurate processes popping up more and more, both on my private account and work account, running on different machines.

"But people want all these features! We're gathering so much in one package!"
Yes, and we're not taking anything away from those users, harming the biz. Au contraire, you may be able to hold on to paying dinosaurs like me. (this paragraph is what you show the boss)

I assume lots of us are shaking our pants whenever new stuff is implemented, and it shouldn't be like that. You reacted to "Vault", and have proven able to delete features.

I just want to be able to recommend Dropbox again, and seeing how ie. nothing but MS Explorer now shows status of sync on files (was previously and overlay to icons - now seperate file properties not interpreted by most file managers), I can only assume that the innovative way forward may (still) not be for everyone.

Thanks for the read, and hoping for a return to form. Thanks again.

- Fred

 

4 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hey Futski, thanks for taking the time to post to our Community today.

    We really appreciate your feedback about our features and what works for you and what doesn't.

    I've passed your comments along to our team and if you need anything else, please let us know.

    Have a great day!

  • Futski's avatar
    Futski
    New member | Level 2
    5 months ago

    Thanks a lot, Hannah.

    Sorry about the sort of negative tone in the original post - I only see it now, and the opposite was actually the intention.

    Long time user here, never had any issues and I suppose this one is rather minor, more a "wishlist", but maybe one not considered. (that some users would appreciate the option / toggle to completely remove features across devices, per account)

    Thanks again for reading and for forwarding.

    - Fred

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Not a problem, Fred!

    I'm happy that you took the time to post your thoughts and our team will also be happy to hear about them, so no worries at all.

    Feel free to reach out if you have any issues with any of our features or the desktop app itself.

    Thank you!

  • Neal's avatar
    Neal
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hi Futski​,

    Thank you so much for taking the time to share your detailed and thoughtful feedback. We truly appreciate your passion for Dropbox and your clear explanation of the experience you're looking for.

    Your perspective on returning to a simpler, more streamlined version of the app—what you described as "Dropbox Classic"—really resonates. It's clear you care deeply about reliability, clarity, and efficiency, and your input highlights important areas where we can reflect on how to better serve users like you.

    While we continue evolving the platform, insights like yours are incredibly valuable in helping us strike the right balance between innovation and simplicity. We'll be sure to pass your comments along to the team.

    Thanks again from the entire Community team for being a long-time user and for sharing such constructive feedback.

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