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Folder path on my computer changed as result of Dropbox update last week.
Can't believe it, but somehow Dropbox changed the path on my computer for some folders after updating Dropbox. Spent the weekend trying to find file and several hours with support today. No resolution at this point with open ticket
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- Megan
Dropbox Staff
Hey john vitale, welcome to our Community!
You mentioned that you've contacted our Support team already.
Would you like to share your ticket number reference with me, in order to locate it on my end, and check what was already suggested there?
Let me know more, and we'll take it from there!
Of course, and thanks for taking a look...John
Ticket #23668424
- Megan
Hey john vitale, thanks for that!
I just checked, and it seems that the agent working on your case has replied back.
Your case has now been escalated to our Specialized team, in order for them to have a closer look into this.
Thanks!
