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Forum Discussion
Larry Sessions
4 years agoHelpful | Level 6
Free 1 GB extra storage offer to install Dropbox Passwords
I got an offer of 1 GB extra storage if I installed Dropbox Passwords. I did so, but no extra storage. Was it a hoax?
- 4 years ago
For the record the promised extra Gig was finally credited to my account.
Nancy
Dropbox Community Moderator
4 years agoHi azzzimut!
Can we send you an email to the email address that’s tied to your forum profile here?
We’ll be able to see more details, this way.
azzzimut
4 years agoExplorer | Level 4
Dear Nancy
Please feel free to e-mail me. This e-mail is the same as I use to login to my dropbox account.
- procopcfc4 years agoExplorer | Level 4
also have the same problem. it was a popup with 1gb, no screenshot( after downloading and installing nothing happened.
- Nancy4 years ago
Dropbox Community Moderator
I’ve just logged you a ticket azzzimut, so please reply back to it, and we’ll check this further.
Hi procopcfc!
Did you also check your linked to Dropbox email address (including your spam folder) and there’s no sign of the promotion?
- procopcfc4 years agoExplorer | Level 4Yes, empty
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