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Forum Discussion

Larry Sessions's avatar
Larry Sessions
Helpful | Level 6
4 years ago
Solved

Free 1 GB extra storage offer to install Dropbox Passwords

I got an offer of 1 GB extra storage if I installed Dropbox Passwords. I did so, but no extra storage. Was it a hoax?
Storage space
  • Larry Sessions's avatar
    Larry Sessions
    4 years ago

    For the record the promised extra Gig was finally credited to my account.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

I’ve just logged you a ticket azzzimut, so please reply back to it, and we’ll check this further.

 

Hi procopcfc! 

 

Did you also check your linked to Dropbox email address (including your spam folder) and there’s no sign of the promotion?

azzzimut's avatar
azzzimut
Explorer | Level 4
3 years ago

Dear Nancy  and The Team,

 

Thank you so much for your time and assistance.

 

1Gb was added to my drive as promissed. You are the BEST!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Awesome news azzzimut! 

     

    Have a lovely weekend ahead,enjoy! 😎

  • simbashen's avatar
    simbashen
    Explorer | Level 3
    3 years ago

    Hi All,

     

    I also signed up for the Dropbox Password through a pop up notification with the extra 1gb storage after I logged in to my account. and I actually did get an email from Dropbox notifying me that I have connected the Dropbox Password Extension with my account. However, I still haven't received the extra 1gb storage. Can someone please help?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi simbashen, have you completed the Get Started steps on your account?

     

    Could you try waiting 24 hours to see if the quota will get added to your account later?

  • simbashen's avatar
    simbashen
    Explorer | Level 3
    3 years ago

    Hi Jay,

     

    I just completed all the steps. Will see what happens after 24 hours. Thanks for your help!

  • simbashen's avatar
    simbashen
    Explorer | Level 3
    3 years ago

    Hi Jay ,

     

    Unfortunately, my Dropbox storage is still the same after about 48 hours.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi from me as well, simbashen!

     

    When checking the email you received from Dropbox, is it the same as the one you see here?

  • simbashen's avatar
    simbashen
    Explorer | Level 3
    3 years ago

    Hi Nancy,

     

    Yes. It is.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey simbashen, thanks for the confirmation.

     

    Can we send you an email, so we can look into this?

  • simbashen's avatar
    simbashen
    Explorer | Level 3
    3 years ago

    Hi Hannah,

     

    Yes.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi simbashen, I've sent you an email, please could you reply to it as soon as possible!

  • marcciatti's avatar
    marcciatti
    New member | Level 2
    3 years ago

    Hi everyone, I also signed up for the Dropbox Password with pop up banner with 'extra 1gb storage'. Install Safari Extention and start using it, but no extra 1gb storage on my account. Please help?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey marcciatti, can we email you, so we can look further into this?

  • marcciatti's avatar
    marcciatti
    New member | Level 2
    3 years ago

    Hi Hannah, yes of course

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi marcciatti, I've sent you an email, please could you reply to it as soon as possible!

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