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Larry Sessions's avatar
Larry Sessions
Helpful | Level 6
4 years ago
Solved

Free 1 GB extra storage offer to install Dropbox Passwords

I got an offer of 1 GB extra storage if I installed Dropbox Passwords. I did so, but no extra storage. Was it a hoax?
Storage space
  • Larry Sessions's avatar
    Larry Sessions
    4 years ago

    For the record the promised extra Gig was finally credited to my account.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi lorenzodaponte, happy August 1st! 

 

I just sent you an email, in order for us to have a closer look into this. I'll see you there.

 

Cheers!

Tim Seabrook's avatar
Tim Seabrook
Helpful | Level 5
3 years ago

Apologies, not sure if replying to your message is the way to add to this tread. However, the help section was unable to provide any instructions on how to add a comment to an existing thread.

 

Last night (my time), while accessing Dropbox on the Edge browser, a window popped up offering 1GB of additional storage if I downloaded Dropbox's Password app.

I have downloaded and installed the extension into the browser. It has been 10 hours since the install, yet no additional storage has been added. 

 

As it was a pop-up, there is no email or screenshot to provide proof of the offer. The only thing I can attach is confirmation that I have connected to a new app as below.

 

I have reviewed many of the previous comments and some have stated the "Get Started" section must be completed. I did this back in 2013.

Please advise if/when the additional storage will be provided.

Thanks

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Tim Seabrook, thanks for posting here today! 

     

    Would it be okay for me to reach out internally by sending you an email, in order for us to have a closer look into this?

     

    Keep me posted, and we'll take it from there!

  • Tim Seabrook's avatar
    Tim Seabrook
    Helpful | Level 5
    3 years ago

    Yes, that's fine. Anything to get a resolution.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Tim Seabrook, I just sent you an email. 

     

    I'll see you there! 

  • Tim Seabrook's avatar
    Tim Seabrook
    Helpful | Level 5
    3 years ago

    Megan Thanks for sending the email. I have responded to confirm identity as requested.

    I'd like to advise that after logging into Dropbox this afternoon, there was a floating message confirming the additional 1GB of storage with the option to accept now or later.

    I have accepted and the extra storage is now available.

    Thank you for resolving this quickly.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Amazing news Tim!

     

    Thanks for letting us know, and don't forget to give us a shout if anything else comes up. Cheers! 😎

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