Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Ian_A6's avatar
Ian_A6
Collaborator | Level 9
8 years ago
Solved

Get rid of preview pane in iPad app!

New iOS version today says I can now get rid of the Preview pane but HOW? Waited so long for this and now I can't work out how to do it!!

  • Hi Ian,

     

    The feature is still rolling out. You'll see it soon as a X button in the top left of the preview pane.

87 Replies

Replies have been turned off for this discussion
  • Fiona's avatar
    Fiona
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago

    Hi Matt_Macgyver. Our comments are in previous pages of this thread. You can navigate to the first page of this thread and review it from the beginning by clicking the number 1, at the bottom or the top of the each Community discussion. Get back to us with any feedback or questions. Thanks! 

  • MatthewC328's avatar
    MatthewC328
    Explorer | Level 3
    7 years ago

    Still no fix to this issue its been well over a month since this has happened. For a month ive not been able to see full files names making the ipad app virtually unsuable i am so frustrated for the sole reason of loosing productivity at work and when out in the field. This is totally unacceptable for the high price your customers pay for this software a simple bug like this should have been fixed immediately. So i guess that we can expect issues to arise every time software is updated. For the whole month that this has caused such a loss in productivity for so many users as included in this forum ALL of your customers that have complained about this issue should most definitly get a credit back for the terrible service they have recieved and for loss of productivity due to a simple software fix.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 years ago

    Hi MatthewC328 - I appreciate your feedback on this.

    As you can see in this thread, we've heard our users' reports and started working on it. As per DavidZ's latest update (you can see it on the top of this page), the fix will be rolling give or take around Wednesday.

    Thanks for your patience in the meantime. 

  • Fiona's avatar
    Fiona
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago

    Hey peeps! 

    Time to update to the latest Dropbox mobile version 166.2 ! :slight_smile:

    Let us know how it goes. 

  • Frater's avatar
    Frater
    Helpful | Level 5
    7 years ago

    Doing well. Thank you and thanks to your team.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!