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yuretto
1 month agoNew member | Level 2
Gnome unresponsive icon tray was only "fixed" for Ubuntu
Operating System Verified on Debian 13, Fedora 43, Ubuntu 24.04/25.10 Dropbox App Version (if using the app) v241.4.4795 Question or Issue We all know this issue which affects Gnome and the Appi...
Jay
Dropbox Community Moderator
1 month agoHi yuretto, thanks for messaging the Community!
Just for clarification, the method used to resolve the behavior doesn't work for other distros, is that correct?
This will help me to assist further!
- yuretto1 month agoNew member | Level 2
Hi Jay, thank you for your reply.
The method itself will work on any distribution with Gnome, also bear in mind that
appindicatorsupport@rgcjonas.gmail.com and ubuntu-appindicators@ubuntu.com are the same extension under different names.
The reason it doesn't work on other distros is that it was not implemented in their repository, but only in the Ubuntu one, which differs from Debian https://linux.dropbox.com/The executable that is disabling and enabling the extension is ~/.dropbox-dist/dropbox-lnx.x86_64-version/dropbox.
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