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TommieD's avatar
TommieD
New member | Level 2
4 months ago

Having trouble syncing a file on my Mac to Dropbox.

Application Affected Desktop App Device Mac Studio Operating System/Browser (if using the web) macOOS Sequoia 15.6.1 Dropbox App Version (if using the app) 203.4.8797 Question or Issue I ne...
desktop
Mac
sync
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 months ago

Hey TommieD, I'd be happy to look into this with you! 

Do you see a Dropbox icon in your menu bar, near your WiFI? Also, could you walk me through the steps you usually take to add these files to your account?

To sync using the desktop app, you'll need to have it installed first. Once it's installed, you can open your local Dropbox folder and drag any files into it, so they can sync automatically. 

One more thing: have you tried the offline installer found here, in order to download the app's latest version too?

Let me know more, and we'll take it from there.

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