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Help! Unable to connect to Upstart: Failed to conenct to socket/com/ubuntu/upstart
Hi there,
Dropbox seemed to have stopped working. So I went onto the terminal to restart it.
When I tried to restart it I got this message:
Unable to connect to Upstart: Failed to conenct to socket/com/ubuntu/upstart
I am very new to working with Linux etc so would be very grateful for your help.
Kind regards,
Ross
rosstcorbett wrote:...
Dropbox seemed to have stopped working. So I went onto the terminal to restart it.
When I tried to restart it I got ...
Hi rosstcorbett,
First, how exactly you try "restart" your Dropbox application? Dropbox work don't have be related in any way to used "root" service. Where you exactly receive the error message? Can you post the exact commands and results?
Next, is there some reason you use "upstart"???! It was deprecated almost 5 years ago (even still available for use)! Present day "systemd" is in use typically. What kind of Ubuntu version are you use - isn't it too old?!
I would advice you switch permanently to "systemd" or, even better, reinstall latest Ubuntu version (or least upgrade):
sudo apt-get update sudo apt-get dist-upgrade
😏
Good luck.
10 Replies
Replies have been turned off for this discussion
- Lusil
Dropbox Staff
Hey rosstcorbett, thanks for checking in with us!
I had a look around the web to see if I could find any similar reports about this, and I found some discussions where users suggest some ways on how to tackle it.
Have a look around and let me know of any updates. Cheers!
Hi,
Thanks for the links.
To be honest I'm still lost - the links are a little difficult to understand.
Ross
rosstcorbett wrote:...
Dropbox seemed to have stopped working. So I went onto the terminal to restart it.
When I tried to restart it I got ...
Hi rosstcorbett,
First, how exactly you try "restart" your Dropbox application? Dropbox work don't have be related in any way to used "root" service. Where you exactly receive the error message? Can you post the exact commands and results?
Next, is there some reason you use "upstart"???! It was deprecated almost 5 years ago (even still available for use)! Present day "systemd" is in use typically. What kind of Ubuntu version are you use - isn't it too old?!
I would advice you switch permanently to "systemd" or, even better, reinstall latest Ubuntu version (or least upgrade):
sudo apt-get update sudo apt-get dist-upgrade
😏
Good luck.
Thank you!
All good now :)
Ross
Hi Guys,
I hope everybody is having a great week!
I am having the same error message as above once again - using Ubuntu 16.04.7 LTS (GNU/Linux 4.4.0-171-generic x86_64)
The reason we are using Ubuntu is because it was setup that way by somebdy who has now left and I have no real experience.
I have tried using the fix above which worked last time however this does not work this time.
Can anbody please advise on what I can do to fix this? I will paste the code below:
root@server-1:/srv/users/serverpilot# dropbox status
Up to date
root@server-1:/srv/users/serverpilot# stop dropbox
stop: Unable to connect to Upstart: Failed to connect to socket /com/ubuntu/upstart: Connection refused
root@server-1:/srv/users/serverpilot# dropbox status
Up to date
root@server-1:/srv/users/serverpilot# start dropbox
start: Unable to connect to Upstart: Failed to connect to socket /com/ubuntu/upstart: Connection refused
root@server-1:/srv/users/serverpilot# sudo apt-get update
Hit:1 http://nova.clouds.archive.ubuntu.com/ubuntu xenial InRelease
Get:2 http://security.ubuntu.com/ubuntu xenial-security InRelease [109 kB]
Get:3 http://nova.clouds.archive.ubuntu.com/ubuntu xenial-updates InRelease [109 kB]
Get:4 http://nova.clouds.archive.ubuntu.com/ubuntu xenial-backports InRelease [107 kB]
Get:5 http://nova.clouds.archive.ubuntu.com/ubuntu xenial-updates/main amd64 Packages [1,199 kB]
Ign:6 https://download.serverpilot.io/ubuntu xenial InRelease
Ign:7 https://download.heatshield.io/ubuntu xenial InRelease
Hit:8 https://download.serverpilot.io/ubuntu xenial Release
Hit:9 https://download.heatshield.io/ubuntu xenial Release
Fetched 1,524 kB in 1s (1,390 kB/s)
Reading package lists... Done
root@server-1:/srv/users/serverpilot# sudo apt-get dist-upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
root@server-1:/srv/users/serverpilot# stop dropbox
stop: Unable to connect to Upstart: Failed to connect to socket /com/ubuntu/upstart: Connection refused
root@server-1:/srv/users/serverpilot# start dropbox
start: Unable to connect to Upstart: Failed to connect to socket /com/ubuntu/upstart: Connection refused
root@server-1:/srv/users/serverpilot# sudo apt-get update
Hit:1 http://security.ubuntu.com/ubuntu xenial-security InRelease
Hit:2 http://nova.clouds.archive.ubuntu.com/ubuntu xenial InRelease
Hit:3 http://nova.clouds.archive.ubuntu.com/ubuntu xenial-updates InRelease
Hit:4 http://nova.clouds.archive.ubuntu.com/ubuntu xenial-backports InRelease
Ign:5 https://download.heatshield.io/ubuntu xenial InRelease
Ign:6 https://download.serverpilot.io/ubuntu xenial InRelease
Hit:7 https://download.heatshield.io/ubuntu xenial Release
Hit:8 https://download.serverpilot.io/ubuntu xenial Release
Reading package lists... Done
root@server-1:/srv/users/serverpilot# sudo apt-get dist-upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
root@server-1:/srv/users/serverpilot# dropbox status
Up to date
root@server-1:/srv/users/serverpilot# start dropbox
start: Unable to connect to Upstart: Failed to connect to socket /com/ubuntu/upstart: Connection refused
root@server-1:/srv/users/serverpilot#
Many thanks!
Ross
