Hidden Dropbox logs folder is stuck, continually growing bigger, now beyond 300GB

Sorry to hear that, tyarc. When did this issue start on your computer approximately? Did you notice this after a specific update of your OS, or your Dropbox app?

Just to add that the update that rolled out today has not fixed the sync being stuck or the log file pileup. For now I'll continue not using dropbox. It's been close to two weeks now.

I eventually got this resolved on my side by logging out from Dropbox by selecting Preferences -> Accounts -> Sign Out on the desktop app.

I deleted all Dropbox logs thereafter (from C:\Users\USERNAME\AppData\Local\Dropbox\logs) and shut down the computer, then restarted my computer and logged into Dropbox again. 

At some point, Dropbox renamed the old Dropbox folder to "Dropbox (Old)". I copied that to an external drive and deleted it from my hard drive to have enough space on my hard drive for the re-initialization step. Then, I selected which folders from dropbox.com should be synced again. That took about 4 days over Thanksgiving for about 1.6TB of data. Once that syncing/downloading had completed, I manually had to copy about 100 files from the "Dropbox (Old)" folder that did not sync previously. Fortunately, I made changes only in a few folders since the problems started on my side, so I was able to track down relatively quickly which files needed to be copied back into the new Dropbox folder.

Clearly, this is not the most elegant solution that required quite some computational/network resources, but as far as I can say, everything has been working fine for me in the past 4 to 5 days since the termination of these steps. No more filling up of the log folder -- and syncing to dropbox.com seems to work fine again.

Apparently, don't try to attempt this with a slow network or if you have limited upload/download capacities!

I hope this won't happen again in the future, but if someone else comes up with a different solution, it still may help others. And if someone figures out what caused this problem in the first place, that also might be helpful for others.

Thanks for sharing your feedback and what worked for you, jusy.

If you come across any other issues, or if the issue returns, please let us know.

Have a great weekend!

I also encountered the same problem, and I've deleted all the files in the 'logs', waiting for the solution...

I'm still having this issue and a reinstall hasn't fixed it. At the point I'm no longer able to use dropbox effectively.

After this started happening again yesterday I'd forgotten to disable 'run Dropbox at startup' and today once again the log files completely filled my C: drive causing Ableton Live to crash and corrupt the configuration file due to not being able to save and yet again lost all my carefully setup plugin favourite folders etc, sample locations etc.

So incredibly frustrating and annoying. Please fix this.

I should add that not a single file has been synced while these 10's of GB's of files have been created. This is clearly a bug yet it's not being acknowledged while we all act as QA for you.

Adding in here that I've been experiencing this issue for over 6 weeks now too. Same exact problem. I've been using Dropbox for at least 10 years. Support has indicated this is a bug without a timeline for a fix.

Extremely frustrating and reckless to have a bug like this without a workaround or a fix for paying customers who heavily rely on Dropbox.