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High CPU load on Windows 11 since a year ago.
Since about a week Dropbox is generating high CPU load, causing my PC to get hot, so the fan is active a lot.
More info & what I have tried already:
- I am using the most up to date version (v202.4.5551) on Windows 11 (also fully up to date);
- I have tried all the tips on the help page about a high CPU load;
- I have uninstalled and installed Dropbox;
- I am not using a beta version;
- I have tried clearing the Dropbox cache;
- I have restarted multiple times;
- Dropbox is on the exception list of the anti-virus (standard Windows protection);
Also, for some reason Dropbox is reporting about 20-30 sync issues, but the sync issues window is empty (so I have no idea what the problem is):
Previously, I had only one sync issue, being the lock file of my browser (which I cannot fix in any way it seems).
3 Replies
- Megan
Dropbox Staff
Hey bhermans, welcome to our Community!
Amazing troubleshooting steps, and thanks for letting me know what you've already followed.
Since I don't have much to suggest here, I'd say we switch to email, in order for me to send your case to our Specialized agents for a closer look.
What do you think?
Let me know more!
