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AAAlter's avatar
AAAlter
Explorer | Level 4
9 years ago
Solved

How can I stop notifications on Windows 10?

How can I stop User Account Control from demanding approval every time someone updates a Dropbox file? I'm running under Windows 10 and preferences does not seem to change anything.
Account Settings
desktop
Setting up the apps
windows
  • Jane's avatar
    Jane
    8 years ago
    Thanks for circling back to me on this discussion with this screenshot (lucasvandermeer), this has been really helpful, I hope you’ve had a great Friday so far!
     
    In similar cases, when we suspect that something isn’t working correctly, we usually advise attempting a re-installation. If you’d like to follow my advice, you can have a look at the steps below:
     
    Spoiler
    • Stop Dropbox (If needed) by clicking the Dropbox icon in the system tray at the bottom of your screen. >Click on the gear icon in the Notifications panel and select "Quit Dropbox".

    • Uninstall Dropbox: [Note: If Dropbox was installed by a Windows administrator in Program Files, you will need admin permissions to remove the application.]> Click on the Start button on the bottom left of your screen, and select "Control Panel" (Windows 7), or type Control Panel at the Start screen or start menu, and click on it (Windows 10, 8 ).> Click "Uninstall a Program". >Select Dropbox from the list of programs and click "Uninstall".

    • When the uninstall finishes, reboot your computer. This will make sure the uninstall is complete.  

    • At that point, I’d suggest disabling any Security/Antivirus programs & give our offline installer a try: https://www.dropbox.com/downloading?plat=win&type=full (Windows)  
    Please keep me updated here on your findings or results whenever you have some spare time & I’ll do my best to follow-up with you. Thanks in advance for taking the time to try my suggestions & I’m wishing you a relaxed weekend ahead! 
Lee B.29's avatar
Lee B.29
New member | Level 2
9 years ago

I'm having this exact problem on one of 4 Win10 boxes where I run Dropbox -- in this case a new Lenovo laptop.  The message  definitely states it's from User Account Control.  I've tried to figure out what's different on this machine, but can't find anything in Dropbox preferences or Win10 that solves the problem.  Has anyone found an answer to this?

  • lucasvandermeer's avatar
    lucasvandermeer
    Explorer | Level 4
    8 years ago

    I'm having the exact same problem with a brand new Dell laptop. 

    • Jane's avatar
      Jane
      Icon for Dropbox Staff rankDropbox Staff
      8 years ago

      Hey lucasvandermeer, are you facing the same issue as the OP? Please let me know of the details in regards to this inquiry & I’ll make sure to follow-up with you asap. Thanks in advance!

      • lucasvandermeer's avatar
        lucasvandermeer
        Explorer | Level 4
        8 years ago

        Dear Jane, indeed the same problem as the OP. I've taken a picture, since screenshots do not work when the popup arises. It arises about every 30 minutes. 

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