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barnetter
2 years agoNew member | Level 2
How do I install Dropbox on my iPad if I already ave an account?
I don’t have an option to login just to create a new account
5 Replies
- Mark2 years ago
Super User II
If you put your email in does it then ask for the password?
- sio_242 years agoExplorer | Level 3For support staff
Login screen does not appear on iPhone app (ver.348.3). Only sign_up screen is desplayed. Would you please check the problem? - Mark2 years ago
Super User II
What happens when you add the email address to the box asking for the email and click next? Does it present a password screen?
- sio_242 years agoExplorer | Level 3Thank you for your reply.
When I enter a registered address, the next screen displays a screen to create a new account with that address. - Megan2 years ago
Dropbox Community Moderator
Hi sio_24, I hope you're doing well!
It might sound trivial, but have you ensured there's indeed a Dropbox account linked with the email address you're using in order to sign into the account?
If you use the website, can you log into it without an issue? If yes, then feel free to clarify the OS and Dropbox version you're using on your end.
Keep me posted!
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