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Stephen G.5's avatar
Stephen G.5
New member | Level 1
11 years ago
Solved

How do I rename the root folder?

I recently joined Dropbox for Business on a trial basis. As part of the process, it forcefully renames your Dropbox folder to "Dropbox (Personal)". I have since decided not to use Dropbox for Business. Although I now only have one dropbox folder, it is still called "Dropbox (Personal)" - it did not automatically change back when the accounts were unlinked.

How do I get Dropbox to change the name back?

  • Unlink the DB app from your account, rename the folder, relink the DB app (do not use previous settings when prompted).

24 Replies

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  • Vieira's avatar
    Vieira
    Explorer | Level 4
    7 years ago

    The worst thing about this is that if you are sharing a project that needs compiling (like a c++ project) now all of the sudden your path name has a space character in it! Bad practice in programming of any kind. So the link might make sense in this case.

  • johnmac1's avatar
    johnmac1
    New member | Level 2
    7 years ago

    In all my years working with Dropbox, this is the first fail :tired_face:. The value of Dropbox as a platform has been its cross-platform friendliness. PLease please fix this!

  • dizern's avatar
    dizern
    New member | Level 2
    7 years ago

    Guess what? It's 2019 and people still have the need to rename folders... I've been using dropbox business, so my root folder was "Dropbox (Personal)". After I switched off from business and reinstalled windows on some computers. I ended up with several computers in different cities with different folder names as new ones are installed as "Dropbox". Now I need to relink paths to footage in my software each time I use distant render machines and then change them back. It would be nice to have an automatic switch back to Dropbox or the way to rename the folder. The solution in this thread does not work as "the folder is open in another program".

  • anchorball's avatar
    anchorball
    Explorer | Level 4
    6 years ago

    I agree - it sucks. I've ben with dropbox over 10 years - since they started really - and they built their business on personal accounts.

    Higher management must have prioritized enterpise accounts and pretty much geared all useful settings to be oriented to them instead of to everyone - which would make more sense. I would think this could be a simple category in settings. You login - go to your settings and change your name. It boggles my mind they haven't thought of or considered this. In cats it's not considerate at all really.

     

    I just went through having them merge my account into an eneterpirse account for a company I was freelancing with - I accepted an invited to their team and next thing you know the accounts are merged - doesn'ty make sense it could happen so easily.

     

    The setup was very easy for it to happen - and on the enterprise side - with little warning or hurdles to jump through. Howver, when I contacted support about fixing it - the admin of the company who runs the enterprise version of dropbox had to switch it. Why wouldn't dropbox enpower all of it's users to have this switch in their settings? It feels discrimanatory, not thoughtful and is downright frustrating. If all the other cloud storage systems didn't suck so much I'd definitely switch after this experience. Talkiing to supprt about this was like speaking to a brick wall. Very lame and frustrating.  

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