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studiohenri's avatar
studiohenri
Helpful | Level 6
6 years ago
Solved

How do you turn off expiration date e-mail notifications for Dropbox Transfer files?

When sending a file through Dropbox Transfer, I get get notified everytime a file will expire within 2 days. As I send all of my work to my clients through Dropbox Transfer, I get quite a lot of these e-mails and they start to clutter up my inbox. Is there a way to turn them off?

  • Hi studiohenri, thanks for posting on the Community!

     

    Currently it isn’t possible to disable notifications for Dropbox Transfers.

     

    If you wish, you can suggest this idea on this page in order for other users to vote on the idea.

     

    Thanks for posting!

8 Replies

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Hi studiohenri, thanks for posting on the Community!

     

    Currently it isn’t possible to disable notifications for Dropbox Transfers.

     

    If you wish, you can suggest this idea on this page in order for other users to vote on the idea.

     

    Thanks for posting!

  • MrtzWlkr's avatar
    MrtzWlkr
    Explorer | Level 4
    3 years ago
    I just tried to disable the said mails, seems like there still is no option for that 😞
  • MrtzWlkr's avatar
    MrtzWlkr
    Explorer | Level 4
    3 years ago

    Hi there Dropbox-Team & Community,
    I do send a lot of files to my clients and colleagues via Dropbox Transfer.

    I like the ease of use and overall workflow of said feature a lot. But I don’t enjoy the lack of control over the notifications / emails I get regarding my (sent or expiring) Transfers. The notification after s/o downloaded seems helpful, but I don’t enjoy all the emails in my inbox telling me that my transfer is ready or that it will expire soon – These mails just fill up the mailbox and are unnecessary (for me).

    As proposed many times, like over here → Please add a set of options in Settings/Notifications to configure theses notifications as preferred by the user. Right now the user experience gets a deep hit by the resulting (unconfigurable) email clutter.

    Thank you! 🙏

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi MrtzWlkr, currently, there isn't an option to disable the Transfer emails.

     

  • MrtzWlkr's avatar
    MrtzWlkr
    Explorer | Level 4
    3 years ago

    Ok. Will this be a feature in the near future?
    Seems like a lot of people want / need / would appreciate these settings.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for your feedback here, MrtzWlkr.

     

    I will make sure your comments are passed along to our team about this.

     

    If you need anything else, make sure to let us know.

     

    Have a wonderful weekend!

  • studiohenri's avatar
    studiohenri
    Helpful | Level 6
    3 years ago

    Hannah Jay 

     

    It's been more than three years since I posted this question and it seems like I'm not the only one who is looking for a solution. Now that my business is growing and I am increasingly using Dropbox to transfer files, I find myself starting off each day deleting Dropbox Transfer notification e-mails. This is valuable time that could be spent on other things... I really hope this idea gets some traction so it gets noticed by the people that can actually do something about this.

     

    At the time of my original question, I also posted this idea here:
    https://www.dropboxforum.com/t5/Dropbox-ideas/Add-control-over-Dropbox-Transfer-e-mail-notifications-in-the/idi-p/406571

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