Forum Discussion

VictoriaAlger's avatar
VictoriaAlger
Explorer | Level 4
4 years ago
Solved

How to change my app data on new MacBook pro

Please help me get the Dropbox app on my new MacBook Pro.  I have tried downloading the installer a dozen times with the same error message each time. The  Dropbox app data user path is wrong (from my old iMac), and I don't know how to change it to my new computer user name in the app.

desktop
  • Здравко's avatar
    Здравко
    4 years ago

    What about, to open a terminal window, after that copy the command line, I posted above as is, next paste it into the terminal window and finally press Enter key? 🧐🙂 Is it working now?

4 Replies

Replies have been turned off for this discussion
  • Здравко's avatar
    Здравко
    Legendary | Level 20
    4 years ago

    Hi VictoriaAlger,

    Execute following command in a terminal:

    rm -rf ~/.dropbox

    Is the application now running normally after sign in? 😉

    Hope this helps.

  • VictoriaAlger's avatar
    VictoriaAlger
    Explorer | Level 4
    4 years ago
    I will try your solution but I’m a bit tense about how to do it.
  • Здравко's avatar
    Здравко
    Legendary | Level 20
    4 years ago

    What about, to open a terminal window, after that copy the command line, I posted above as is, next paste it into the terminal window and finally press Enter key? 🧐🙂 Is it working now?

  • VictoriaAlger's avatar
    VictoriaAlger
    Explorer | Level 4
    4 years ago

    Thank you for your solution to my issue.  I was able to successfully download the Dropbox app to my MacBook Pro and log in.

    It worked!!!

    Victoria 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!