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rel2009's avatar
rel2009
Explorer | Level 3
1 day ago

I accidentally deleted SyncRootManager from the Windows registry

Application Affected
Dropbox
Device
Dell Latitude 9440
Operating System/Browser (if using the web)
Windows 11
Dropbox App Version (if using the app)

 

Question or Issue
To resolve an issue not related to dropbox I deleted this key in the registry:
HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SyncRootManager

Now Dropbox won't start. I have recreated with Key + permissions using another PC, but it seems Dropbox doesn't have the permissions to install what it needs inside this key. How can I fix this?

bn.BUILD_KEY: Dropbox bn.VERSION: 240.4.8609 bn.constants.WINDOWS_SHELL_EXT_VERSION: 89 bn.is_frozen: True machine_id: 6b10792b-b8a4-4e49-9bf3-c20ac465f00e pid: 24860 cwd: 'C:\\Program Files (x86)\\Dropbox\\Client' real_path='C:\\Program Files (x86)\\Dropbox\\Client' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 HOME: None appdata: 'C:\\Users\\ricky\\AppData\\Local\\Dropbox\\instance4' real_path='C:\\Users\\ricky\\AppData\\Local\\Dropbox\\instance4' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 dropbox_path: None not found parent not found sys_executable: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe' real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe' mode=0o100777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 trace.__file__: 'C:\\Program Files (x86)\\Dropbox\\Client\\240.4.8609\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc' real_path='C:\\Program Files (x86)\\Dropbox\\Client\\240.4.8609\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc' not found parent not found TMP: C:\Users\ricky\AppData\Local\Temp TEMP: C:\Users\ricky\AppData\Local\Temp tempdir: 'C:\\Users\\ricky\\AppData\\Local\\Temp' real_path='C:\\Users\\ricky\\AppData\\Local\\Temp' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 Traceback (most recent call last): File "desktop/dropbox/client/main.py", line 6949, in _setup_root_for_account File "desktop/dropbox/sync_root/helpers.py", line 199, in create_root_for_account File "desktop/dropbox/foundation/futures/basic.py", line 1040, in result File "desktop/dropbox/sync_root/manager.py", line 382, in create_root File "desktop/dropbox/sync_root/handlers/windows/cloud_files.py", line 299, in register File "desktop/dropbox/sync_root/handlers/windows/cloud_files.py", line 601, in _register PermissionError: [WinError -2147024891] Access is denied

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