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ssss2e32's avatar
ssss2e32
New member | Level 2
3 years ago

I can only access the Dropbox website when using a VPN; why?

Hello, I have a big problem I can't have acess to your dropbox website. I have a brand new PC with windows 11. And in my old one its works, and to get acess in new one I need VPN. 

Error: NET::ERR_CERT_COMMON_NAME_INVALID

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    @ssss2e32  wrote:

    ... to get acess in new one I need VPN.

    Something on your computer or network is likely blocking access to Dropbox. Disable any antivirus or firewall you're running and try again.

    • ssss2e32's avatar
      ssss2e32
      New member | Level 2
      3 years ago

      I have tryed everything, I'm trying for 4 days. Already disabled firewall, antivirus, tryed clean cache, only way is VPN.
      Tryed diffrent browsers. I don't know why!

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Hey ssss2e32, sorry to see you're having trouble accessing our website.

         

        Are you able to test if you can access our website when connected to a different network?

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